Terms & Conditions

Done Essays is one of the academic service providers offering academic writing facilities to students studying in the UK. We request all to read our terms and conditions on the page carefully before working with us. As and when a customer places an order with us, we assume that the customer has agreed to all our terms. We would hereby like to inform you that the terms ‘we’ and ‘our’ used anywhere on the website refers to Done Essays, however, if under any given situation the context changes, it will be stated otherwise.

Trademark Of The Company:
Done Essays would like to bring under the consideration of our customers that all the content mentioned on the website ranging from the logo, software, programming, designs and written content is the property of the company. The trademark of the company used on the website belongs to the company. Additionally, these cannot be used by any establishment as part of affiliation or association with the company.

Contact Information:
We communicate with our customers through different modes. Additionally, feel free to contact us any time through live chat, phone call, email or by submitting a query form.

Method to Clear Dues:
There are two payment modes through which a customer can clear their dues, which include PayPal or through a direct bank transfer. To acquire account details please contact our customer support representatives, as they’re available round-the-clock to assist our customers. However, we here would like to bring under your consideration that all dues are to be cleared by the customer when the order is placed on the website for immediate processing of the order. In case of any delay in making payment, company nor its writer will be responsible for the delay in rendering services.

Information About Customers:
We are adherents of the Data Protection Act and Companies Act, hence we ensure that every information shared by the customer is not shared with any third party.

Liability Limitation:
The company will not be responsible for the loss or damage of the data of the customer at the time of availing the services rendered on the website.

Customer Account Credentials:
We hereby would like to notify that all customers will be responsible for the safety and management of their own accounts, such as their username and password. These credentials will be provided to you by the company, and are advised to be changed immediately for the safety of the account and the individual in question.

Website Amendment Policy:
We hold all rights to make alterations and amendments on the website without taking consent from the customers. All changes will be made live on the website.

Cancellation policy:

  • If an order with a deadline of 48 hours is cancelled after 24 hours of placement, then the company will hold back 50% of the amount as service charges.
  • Order(s) placed on the deadline of 8 hours to 24 hours will not be liable for any refund.
  • Cancellation amount will be reimbursed after 25 to 30 business days from the time of cancellation.
  • Not all orders will be entitled to 100% refund.
  • For the dissertation, no cancellation after 72 hours of order placement will be entertained.

Revision Policy

Done Essay requests all the customers to kindly read the stated revision policy, which is our claim to ensure customer satisfaction. Our policies are subject to periodical change, which when made will be made live on the website for the customers to view.

  • While placing the order, we assume that you have agreed to all the stated terms and conditions.
  • It is essential for the customer to provide all necessary details, requirements, and instructions at the time of placing the order in order to ensure 100% compliance. The company cannot be held responsible for any inconsistency in the order if a customer missed any instruction.
  • We offer unlimited revisions if our writer fails to comply with instructions provided at the time of placing the order.
  • No additional work upon the request of revision(s) will be entertained, which was not made part of the initial order.
  • Additional charges will be applied to the additional work based on the nature, urgency and word count.
  • A request for revision of an order(s) of 250 words to 5000 words can be made within 15 days from the time the order is delivered. After the expiration of 15 days, all changes will be charged separately.
  • A request for revision of an order(s) of 5000 words and above can be made within 30 days from the time the order is delivered. After the expiration of 30 days, all changes will be charged separately.
  • For orders with a deadline of 24 hours, the revision will take 8 to 12 hours from the time the request is made.
  • For orders with a deadline of 48 hours, the revision will take 24 hours from the time the request is made.
  • 3 days are required to carry out revisions for an academic paper with 5000-9750 words.
  • 5-7 days are required to carry out revisions for an academic paper with 10,000 and more words.

Refund Policy

Done Essays values its customer and for making them loyal to the company, we offer a refund policy. Kindly read all the stated policies carefully, as when you plan to work with us, we assume you have agreed to all the stated policies.

  • While placing an order with us you must agree to given policies
  • Any demand for refund will not be entitled for 100% money back.
  • The exception of full refund is only when a student receives a failing grade, i.e. F on the order delivered from our forum or if there is more than 30% plagiarism found in an order delivered by us.
  • Refund will only be issued to students after they provide authentic proof(s).
  • Refunds will not be furnished after 30 days of order delivery.
  • All orders claiming for a refund will be investigated thoroughly. This process may take 30 days.
  • If the student utilises our revision service, then the company will hold back 50% as a service charge.
  • The company will not process refunds for orders that were placed with a deadline of 48 hours and less.
  • The company will not process refunds for dissertations that had a deadline of 10 days or less.

Privacy Policy

Done Essays is a leading academic service provider in the UK offering extensive writing services to help students ace in their academics. Our privacy policy is our commitment towards how we value our customers. Our stated policy is subject to periodical changes, which, when made will be made live for our customers and visitors to view.

Accumulation Of Information:
Customers would be requested to present their credentials like username, email address and password to avail the services.

Privacy Of Information:
We hold strong grounds of the Data Protection Act and Companies Act hence it is our reasonability to ensure that no information is shared with any third party.

Visitor Information:
We would like to bring under your notice that we track your IP address upon your visit to our website so we can deliver customised and tailored services as per the region of the customer.

Information Regarding Products And Services:
We offer a vast array of academic services on diverse academic subjects to facilitate every student with their each and every task. We use different mediums to communicate our packages, discounts, product, and services, which includes live chat, email, phone, and call.

Access To Personal Information:
A customer can gain access to the personal information withheld by the company. A request can be made by sending an email to our Legal Department, whereupon after requesting you would be asked a question to ensure your identity.

Disclaimer

Done Essays is a writing facility that renders academic assistance to students studying. Nevertheless, under no given circumstances can our customers submit our assistance as their own work.