Done Essays values its customer and for making them loyal to the company, we offer a refund policy. Kindly read all the stated policies carefully, as when you plan to work with us, we assume you have agreed to all the stated policies.
- While placing an order with us you must agree to given policies
- Any demand for refund will not be entitled for 100% money back.
- The exception of full refund is only when a student receives a failing grade, i.e. F on the order delivered from our forum or if there is more than 30% plagiarism found in an order delivered by us.
- Refund will only be issued to students after they provide authentic proof(s).
- Refunds will not be furnished after 30 days of order delivery.
- All orders claiming for a refund will be investigated thoroughly. This process may take 30 days.
- If the student utilises our revision service, then the company will hold back 50% as a service charge.
- The company will not process refunds for orders that were placed with a deadline of 48 hours and less.
- The company will not process refunds for dissertations that had a deadline of 10 days or less.